Customer Service Network

 
 

In 1996, Troika Dialog decided to develop its regional network, believing that the regions are the key to business growth. As of today, in addition to the company's 9 sales offices in Moscow, Troika Dialog operates in 20 Russian cities. The regional network is split among 3 regional centers: North-West – Central Russia, the South – Volga, the Urals – Siberia – the Far East. This is the only regional network of a universal investment bank in Russia. Regardless of the client's location – Moscow, St Petersburg or Voronezh – they will have full access to all of Troika Dialog's products, and are guaranteed top-level service, which meets the global standards.

In addition to the company's own client service network, Troika Dialog has developed a network of agent banks. In August 2008 we signed an Agent's Agreement with the country's largest bank: now it is possible to buy shares in our mutual funds in the branches of Savings Bank of the Russian Federation (Sberbank).

Today, Troika Dialog fund shares are available at more than 600 agent sales points throughout Russia. The Company's agent network includes Citibank, BSGV, Alfa-Bank, Master Bank, KIT Finance Investment Bank, Russian Standard Bank (RSB), UniCredit Bank, Credit Bank of Moscow (CBM), Sberbank, HSBC, Banca Intesa and Barclays Bank.

 
   
 

Website legal regime
Information Disclosure

Closed joint stock company "Investment Company "Troika Dialog" may provide brokerage and depository services on the basis of the following licenses granted by FSFM of Russia and provide other related services on the securities market:

— ¹177-06514-100000 for brokerage activities as of April 08, 2003;
— ¹177-06518-010000 for dealer activities as of April 08, 2003;
— ¹177-06522-001000 for securities management activities as of April 08, 2003;
— ¹177-06527-000100 for depository activities as of April 08, 2003;

Informative and analytical services and data are provided by CJSC IC "Troika Dialog" only within the framework of the abovementioned services and do not constitute a separate kind of activity.

CJSC IC "Troika Dialog" may refuse to provide services to persons who do not meet the requirements, imposed by CJSC IC "Troika Dialog" for its clients, or when legislation applicable to such persons prohibits/restricts the provision of these services to them, as well as in other cases stipulated by applicable legislation and/or internal regulations of CJSC IC "Troika Dialog".

Please refer any comments and suggestions related to this website to our webmaster.

 
Troika Dialog
4 Romanov pereulok, Moscow, Russia   |   Phone +7 495 258 0516   |   Fax +7 495 258 0514   |   www.troikadialog.com